Lazada Product Reviews API

What one call returns.

The review total for the listing, so you know how deep the well is before paging
Rating, review text and the images attached to each review
isPurchased, separating verified buyers from the rest
skuId and skuFields, which tie a review to the variant it was written about

Use this when the question is about product experience rather than sales: which variant draws complaints, what wording repeats, how sentiment moves after a formulation change.

The specification.

Endpoint: POST /v1/lazada/product-reviews
Markets: Indonesia, and the other Lazada markets
Credits: Per request, see the rate card
Batch size: Up to 50 requests per call, five reviews each
Approval: None, runs on submission
Processing hours: Any hour

Checked against the live API specification on 2026-09-18.

A real response, not a mock-up.

POST /v1/lazada/product-reviews → GET /v1/lazada/retrieve/{task_id}Captured 2026-09-18

{
  "reviewTotal": 41568,
  "reviews": [
    {
      "reviewRateId": 2058651286080925,
      "itemId": 7990080925,
      "rating": 5,
      "isPurchased": true,
      "skuId": 14410196412,
      "skuFields": [],
      "likeCount": 1,
      "reviewContent": "Segar dan beraroma buah-buahan, Lembut di kulit, Lembut di kulit, Nilai uang yang baik, Kemasan pouch yang praktis, Cocok untuk penggunaan sehari-hari, Aroma tahan lama,  ",
      "images": [
        {
          "url": "https://lzd-u.slatic.net/1a67465340e243ccaff98365a58f12de_1b45767b28b341088cb4dafd173b46c6.jpg"
        }
      ]
    },
    {
      "reviewRateId": 2058543222380925,
      "itemId": 7990080925,
      "rating": 5,
      "isPurchased": true,
      "skuId": 14410196412,
      "skuFields": [],
      "likeCount": 1,
      "reviewContent": "📦Kemasan:Kemasan pouch yang praktis, \n 🌼Aroma: Aroma yang menyegarkan, \n Cocok untuk penggunaan sehari-hari, \nbarang sesuai pesanan suka sama Aroma nya busa melimpah. ",
      "images": [
        {
          "url": "https://lzd-u.slatic.net/bc29101c7bf24456a03c4a86f48229ec_922a3fc22fc8443c8d690b45cdd4754c.jpg"
        }
      ]
    },
    {
      "reviewRateId": 2056292333380925,
      "itemId": 7990080925,
      "rating": 5,
      "isPurchased": true,
      "skuId": 14410196412,
      "skuFields": [],
      "likeCount": 2,
      "reviewContent": "Nilai uang yang baik, Kemasan pouch yang praktis, wanginya enak dan kemasan ekonomis pengiriman cepat ",
      "images": [
        {
          "url": "https://lzd-u.slatic.net/a47570f5cd4b44a5bce7b5808bb121a1_04deefdfd8bb45f0812602d235c9a500.jpg"
        }
      ]
    }
  ]
}

The limits, stated plainly.

Five reviews per call. The listing we pulled while writing this page holds 41,568 reviews, which is 8,314 calls to read in full
Each page is a separate billed request, so agree a page budget before starting on a heavily reviewed product
The endpoint takes an item ID, not a product page URL. Passing a URL returns 422
Reviewer names and buyer IDs come back in the raw response. Strip them before storage unless you have a reason and a lawful basis to keep them

When not to use this.

If you want the ratings summary alone, the product-details endpoint carries it in one request. Page through reviews when you need the text, the variant link, or the dates.

See the rate card

Other endpoints.

ShopeeShopee per-variant sold countsA Shopee listing reports one sold figure for the whole product. This endpoint returns the split…TokopediaTokopedia keyword searchA keyword search is how a category looks to a shopper. This endpoint walks the result set and…ShopeeShopee search and category listingsYou give it the Shopee URL with your filters already applied — best-seller sort, a price band,…ShopeeShopee product pageThe product-page endpoint returns a single Shopee listing as the app sees it: title, brand,…

Price your exact scope before you pay.

The rate card is public and an estimate costs nothing.

Get API credits Rate card